«Babylon’s high take-up masks concerns for equality of access and hyping of AI capabilities.»

«Babylon’s telemedicine service has since registered 2m users across the African nation and handles 3,500 daily consultations. But its progress highlights the constraints and debates around new technology even as multiple providers expand the use of digital healthcare around the world. While digital tools can potentially support more people affordably and efficiently in stretched healthcare systems, critics have raised concerns about unequal access and say that claims about digital tools such as AI can be overhyped and unproven.»

Article written by Andrew Jack



The Financial Times