«The use of digital technologies in clinical decision-making has received the most attention. But they also have the potential to help hospitals make better decisions in many areas of operations.  Research and hospitals’ experiences show that they can make a big difference in such areas as the management of the patient flow, staffing, scheduling, and the supply chain. The result can be improvements in the quality and efficiency of care and patients’ access to it.»

Article written by Song-Hee Kim and Hummy Song. Photo by Andrew Brookes/Getty Images



Harvard Business Review