» Despite the stars aligning for the disruption of healthcare, the industry is about a decade behind retail and banking when it comes to digital transformation and customer engagement technologies. One possible reason for the gap? Digital transformation is expensive.
«These costs, along with difficulties defining and measuring value, often have organizations questioning the ROI of their digital initiatives. In order to ensure long-term success in a value-based environment, it is imperative to invest in technologies that improve patient health outcomes, while decreasing operating costs.»
«Consider this your guide for measuring the ROI of your digital health investment.»
Article written by Marina Turea|Image by Health Tech