Amazon has expanded its virtual healthcare service, Amazon Clinic, to cover all 50 states and Washington, D.C. Launched in November, the service allows customers to access clinicians and receive message-based consultations for more than 30 common health issues. While message-based consultations are available in 34 states, the video service is accessible nationwide through the Amazon website and mobile app.

Dr. Nworah Ayogu, the chief medical officer and general manager at Amazon Clinic, emphasized the company’s goal of making healthcare more convenient and accessible for customers. The service allows customers to compare prices from various telehealth providers and see the consultation cost upfront. It is available to individuals with or without insurance, and no appointment is required.

Amazon Clinic offers treatments for more than 20 common health conditions, including allergies, dandruff, hair loss, birth control, erectile dysfunction, and acne. Customers can select their condition, choose a preferred provider from a list of licensed telehealth providers, complete an intake questionnaire, and connect with doctors through a secure message-based portal. A personalized treatment plan and necessary prescriptions are provided through the portal, and prescriptions can be filled at any pharmacy, including Amazon Pharmacy.

The company aims to continuously expand the range of conditions available for treatment in the coming months, with the goal of providing a transparent and simple healthcare experience to make healthcare more accessible for all.

Article written by Timothy Inklebarger



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