Summary:

«Even before the pandemic struck, Salt Lake City-based Intermountain Healthcare had been aggressively employing telehealth. During the pandemic, telehealth and other digital services have proved invaluable. In this article, the health care system’s CEO shares seven lessons».

Article written by  Marc Harrison

11|12|2020

Source:

Harvard Business Review

https://hbr.org/2020/12/what-one-health-system-learned-about-providing-digital-services-in-the-pandemic