«Humana is also working with CMS on a demonstration program for a hospice benefit for MA members.»

«Humana and IBM Watson Health are joining forces on a new collaboration, one that will use IBM’s conversational artificial intelligence platform to achieve greater clarity and transparency on benefits and other related matters for Humana Employer Group members. The goal, said Humana, is to provide a better member experience.»

«Research shows consumers who don’t understand how their health plan works, or how to estimate out-of-pocket costs, are more likely to delay or avoid essential care. Watson Assistant for Health Benefits aims to help address this issue by leveraging conversational AI to streamline the engagements between agents, employers and Humana Employer Group members with clear and accurate information on benefits, healthcare costs and providers.»

Article written by Jeff Lagasse



Healthcare Finance