Summary:

«For telehealth to remain a significant force in health care after the pandemic subsides, digital tools will have to take human emotions into account in the ways they support patients and care providers. A growing array of offerings are doing just that. They are aimed at helping both parties build trusting relationships.»

Article written by Gabriel Paz Larach

25|03|2021

Source:

Harvard Business Review

https://hbr.org/2021/03/3-ways-to-humanize-the-virtual-health-care-experience?utm_campaign=hbr&utm_medium=social&utm_source=twitter