«The journey a patient takes is in theory a simple, step-by-step process. It begins when a patient feels unwell. They go to their GP, the GP requests some tests, and the results may trigger a referral to a specialist. More tests, maybe an admission to hospital for a procedure, more outpatient appointments, and then social care to ensure a safe discharge along with ongoing community care. When no more care is needed, the journey ends – until the next problem arises.»

Article written by  Robin Stern



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